I think it's ALSO an issue that they don't have the resources to do this.
A bug was found with something they wanted to implement (regen changes, if my memory is correct) in the last beta. And instead of going through every power and fixing the issue they were forced to roll it back, due to lack of manpower.
You could have the best release process (and yes, HC doesn't have this) and list of things to fix or enhance in the world, but if you lack the devs (and testers) it ain't getting done in next five to ten years.
(speaking from experience as someone who has worked pretty much every job in software development on small, medium and large teams).