Jawbreaker Posted January 4, 2021 Share Posted January 4, 2021 Yesterday my screenshot button was working as intended. Today, it immediately crashes the client without creating the screenshot. I've changed nothing in settings, does anyone know why this is happening? I've verified all the files and nothing updated. Ask me about my City Of Heroes patch problem https://levelzeroems.com/search?q=City of Heroes Link to comment Share on other sites More sharing options...
Greycat Posted January 4, 2021 Share Posted January 4, 2021 First thing first, does it happen after you reboot? Kheldian Lore and Backstory Guide 2.0: HC edition Out to EAT : A look at Epic ATs - what is, could have been, and never was Want 20 merits? Got a couple of minutes? Mini guide to the Combat Attributes window Link to comment Share on other sites More sharing options...
Jawbreaker Posted January 4, 2021 Author Share Posted January 4, 2021 27 minutes ago, Greycat said: First thing first, does it happen after you reboot? Yep. Rebooting didn't help at all. Ask me about my City Of Heroes patch problem https://levelzeroems.com/search?q=City of Heroes Link to comment Share on other sites More sharing options...
Hardship Posted January 4, 2021 Share Posted January 4, 2021 There have been a couple of threads about this in the past and the fix that I remember from them was that the client couldn't write to the screenshot directory. Most of the time that was caused by antivirus software not allowing the game to save there. You may want add an exception for the screenshot directory. Link to comment Share on other sites More sharing options...
Jawbreaker Posted January 5, 2021 Author Share Posted January 5, 2021 16 hours ago, Hardship said: There have been a couple of threads about this in the past and the fix that I remember from them was that the client couldn't write to the screenshot directory. Most of the time that was caused by antivirus software not allowing the game to save there. You may want add an exception for the screenshot directory. Would that just happen out of the blue after a year of it not being an issue? My antivirus is AVG, it already has the HC launcher set as an allowed app. Is there something else that I have to set for the actual directory? Ask me about my City Of Heroes patch problem https://levelzeroems.com/search?q=City of Heroes Link to comment Share on other sites More sharing options...
Hardship Posted January 5, 2021 Share Posted January 5, 2021 Antivirus updates all of the time, so maybe? Did you recently change to the new launcher? That may have changed the directory structure and thrown the AV software off. If there is a way to exclude directories from scanning, you may want to try that. I think that the launcher eventually launches a different exe. I believe it is cityofheroes.exe or it could be homecoming.exe, I'm not where I can check at the moment. Maybe that one also needs allowed in AVG? Link to comment Share on other sites More sharing options...
Jawbreaker Posted January 5, 2021 Author Share Posted January 5, 2021 I changed to the new launcher in late November, worked fine until now. I don't see an .exe for cityofheroes, only the one for homecoming under AVG "allow an app" tab. Ask me about my City Of Heroes patch problem https://levelzeroems.com/search?q=City of Heroes Link to comment Share on other sites More sharing options...
EmperorSteele Posted January 5, 2021 Share Posted January 5, 2021 Shot in the dark: is your HD full? Link to comment Share on other sites More sharing options...
Jawbreaker Posted January 5, 2021 Author Share Posted January 5, 2021 18 minutes ago, EmperorSteele said: Shot in the dark: is your HD full? No, very far from it lol Ask me about my City Of Heroes patch problem https://levelzeroems.com/search?q=City of Heroes Link to comment Share on other sites More sharing options...
Hardship Posted January 5, 2021 Share Posted January 5, 2021 It looks like you can right-click on the AGV and temporarily disable it. You wouldn't want to keep it that way, but it might be a useful test to see if it is or is not the problem. Link to comment Share on other sites More sharing options...
Jawbreaker Posted January 5, 2021 Author Share Posted January 5, 2021 (edited) 12 minutes ago, Hardship said: It looks like you can right-click on the AGV and temporarily disable it. You wouldn't want to keep it that way, but it might be a useful test to see if it is or is not the problem. Well crud, that worked. Turned it off, screenshot button worked fine. Then I turned it back on and the screenshot button crashed the client again. *edit* figured it out, now it worls. Thank you and everyone else for helping Edited January 5, 2021 by Jawbreaker 1 Ask me about my City Of Heroes patch problem https://levelzeroems.com/search?q=City of Heroes Link to comment Share on other sites More sharing options...
Hardship Posted January 6, 2021 Share Posted January 6, 2021 Glad that you got it figured out! Now you can continue documenting your heroic (or villainous) deeds! Link to comment Share on other sites More sharing options...
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