Unable to log in to the game

[TheDarkOne9942]

I've downloaded the launcher and created a forum account, but when I attempt to log in to the game it says my login information is incorrect, even though I'm using the info for my game account, and I've completed its setup. I'm on Windows 11, and everything seems to be running, its just the login that isn't working

Edited June 7, 2022 by TheDarkOne9942

[Apparition]

You said that you created a forum account, but did you create a game account?  Check here.  If so, make sure that you are using your game account username and password to log onto the game with.

[TheDarkOne9942]

Yes, I created a game account and I am using its username and password. Would those being the same on both my forum and game account be an issue?

[Apparition]

41 minutes ago, TheDarkOne9942 said:

Yes, I created a game account and I am using its username and password. Would those being the same on both my forum and game account be an issue?

 

 

It shouldn't be.  Wouldn't hurt to change the game account password though and try that.

 

Edit: Also make sure that your game account password is fifteen characters or less.  The game is old, it can't handle more than that.

Edited June 7, 2022 by Apparition

[Marine X]

I know it can be frustrating but if you are certain of the User / Password make sure you haven't:

 

1) Turned the Caps lock on.

2) Turned the Number Lock off.

 

It sometimes the simplest things that vex us the most.

 

[TheDarkOne9942]

On 6/7/2022 at 8:50 PM, Marine X said:

I know it can be frustrating but if you are certain of the User / Password make sure you haven't:

 

1) Turned the Caps lock on.

2) Turned the Number Lock off.

 

It sometimes the simplest things that vex us the most.

 

It appears you were right...

 

Num Lock is an enemy of progress

[WanderingAries]

On 6/7/2022 at 3:50 PM, Marine X said:

1) Turned the Caps lock on.

2) Turned the Number Lock off.

 

The two things I get the most conscious about when checking BIOS settings! >.<