Ignatz the Insane Posted January 6, 2022 Share Posted January 6, 2022 Just a reminder that if you send a message, request, question directly to the Dev team, check your Support tab. I sent such a message a couple weeks ago and waited patiently for a Notification or Message. When neither came I had a flash of insight (rare for me) and checked the support tab, and lo and behold I'd received a message the same day, but didn't respond in time and the subject was closed (not a big deal, it wasn't urgent). 1 Link to comment Share on other sites More sharing options...
Fira Posted January 6, 2022 Share Posted January 6, 2022 I can confirm that having to compulsively check it due to lack of notification is embarrassing. 1 Link to comment Share on other sites More sharing options...
Albion Posted January 6, 2022 Share Posted January 6, 2022 Every single time I got something on the Support tab thankfully I have gotten a mail informing me about it. Σαυτὸν ἀρίθμησον πρότερον καὶ γνῶθι σεαυτόν, καὶ τότ᾽ ἀριθμήσεις γαῖαν ἀπειρεσίην. Link to comment Share on other sites More sharing options...
Glacier Peak Posted January 6, 2022 Share Posted January 6, 2022 Indeed, players can select the option to forward messages to their email in their account settings. 1 Pocket D Zone Tour Best Post Ever.... Link to comment Share on other sites More sharing options...
Ghost Posted January 6, 2022 Share Posted January 6, 2022 Im sure its obvious - just not to me Where is this support tab located? Link to comment Share on other sites More sharing options...
Ignatz the Insane Posted January 6, 2022 Author Share Posted January 6, 2022 7 minutes ago, Ghost said: Im sure its obvious - just not to me Where is this support tab located? At the top of the forums, you'll see Browse, Activity, Account, FAQ, Support, Server Status, Wiki. 1 Link to comment Share on other sites More sharing options...
Ghost Posted January 6, 2022 Share Posted January 6, 2022 1 hour ago, Ignatz the Insane said: At the top of the forums, you'll see Browse, Activity, Account, FAQ, Support, Server Status, Wiki. Thanks - I knew it would be obvious. If only I didnt stare at the game screen for several minutes, trying to find the "support" tab 1 1 Link to comment Share on other sites More sharing options...
Ukase Posted January 7, 2022 Share Posted January 7, 2022 (edited) On 1/5/2022 at 8:42 PM, Ignatz the Insane said: Just a reminder that if you send a message, request, question directly to the Dev team, check your Support tab. I sent such a message a couple weeks ago and waited patiently for a Notification or Message. When neither came I had a flash of insight (rare for me) and checked the support tab, and lo and behold I'd received a message the same day, but didn't respond in time and the subject was closed (not a big deal, it wasn't urgent). Uh...support tab? In game? Where is this tab? Menu Options Support ...tab? Or is it in the forums somewhere? Nevermind, it's here in the forums. Good info - I'd never looked at it before. Edited January 7, 2022 by Ukase Link to comment Share on other sites More sharing options...
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