I Chaos Games Posted October 8, 2021 Share Posted October 8, 2021 I haven't played for a while and recently installed the Rebirth player in a separate folder incase that is relevant to the issue. But when I try to log into Home Coming it gives me a "The account name or password that you have entered is incorrect ..." message. I went to change my password using the forgot password feature and obviously I am logged in to the site fine. But it still gives me that message and I can't log in. Is there somewhere else I can do. Is the password not connected here to the game? Link to comment Share on other sites More sharing options...
SuggestorK Posted October 8, 2021 Share Posted October 8, 2021 Account -> Game Account, it is not the same as Forum Account 1 Former Player on Server: Protector, Guardian, Virtue, Liberty, Freedom, Union and Defiant (Hero Side) and part Time Infinity Justice, Pinnacle, Victory (Villain Side) Currently Reunion is the Main Server Link to comment Share on other sites More sharing options...
I Chaos Games Posted October 8, 2021 Author Share Posted October 8, 2021 15 hours ago, SuggestorK said: Account -> Game Account, it is not the same as Forum Account I was wondering that. Where do I go to reset my game account password then? Link to comment Share on other sites More sharing options...
I Chaos Games Posted October 8, 2021 Author Share Posted October 8, 2021 15 hours ago, SuggestorK said: Account -> Game Account, it is not the same as Forum Account Nevermind I stumbled acrossed it. Thanks for that piece of the puzzle though. Link to comment Share on other sites More sharing options...
WanderingAries Posted October 8, 2021 Share Posted October 8, 2021 1 hour ago, SorinaGarrigus said: Nevermind I stumbled acrossed it. Thanks for that piece of the puzzle though. Very easy / common thing and just as easy to fix as you found. OG Server: Pinnacle <||> Current Primary Server: Torchbearer || Also found on the others if desired Installing CoX: Windows || MacOS || MacOS for M1 <||> Migrating Data from an Older Installation Clubs: Mid's Hero Designer || PC Builders || HC Wiki || Jerk Hackers Old Forums <||> Titan Network <||> Heroica! (by @Shenanigunner) Link to comment Share on other sites More sharing options...
TheKennyStablerExperience Posted February 20, 2022 Share Posted February 20, 2022 I am just stupid - I cannot find how to recover my account name/password - you never actually explained how. Link to comment Share on other sites More sharing options...
Marine X Posted February 21, 2022 Share Posted February 21, 2022 (edited) You will need to log into the forums using your original forum account login and password, go to the account tab at the top of the page, it will show your Game account user name in the blue bar at the top and ask you for a new password. If you don't have your original forum account info you will need to start a support ticket and will need to know the Email associated with the account, do not include it in the initial post for the sake of privacy. A Gamemaster will contact you privately. Edited February 21, 2022 by Marine X " When it's too tough for everyone else, it's just right for me..." ( Unless it's Raining, or Cold, or Really Dirty or there are Sappers, Man I hate those Guys...) Marine X Link to comment Share on other sites More sharing options...
hoheckell Posted February 21, 2022 Share Posted February 21, 2022 Can't login too it shows the pop up: The game client was unable to connect to the login server. This may be due to a local network issue such as a firewall block, or may be because the login server is down for maintenance. Please check your network settings and try again, or check the forum Link to comment Share on other sites More sharing options...
Marine X Posted February 21, 2022 Share Posted February 21, 2022 Check to see if you can log in now, as all servers show up, if not verify you have Internet Access. If internet is working, check and see if there were any recent updates to your Firewall or Windows, if not Disable the Firewall and Windows Defender and see if you can connect. If you can, check and make sure the Games:Homecoming is whitelisted in both then re-enable and try again. Good Hunting. PS ( Let us know anything you find out ) " When it's too tough for everyone else, it's just right for me..." ( Unless it's Raining, or Cold, or Really Dirty or there are Sappers, Man I hate those Guys...) Marine X Link to comment Share on other sites More sharing options...
Arisara Posted February 21, 2022 Share Posted February 21, 2022 I have disabled the firewall. Still the client cannot connect to the login server. Link to comment Share on other sites More sharing options...
Marine X Posted February 21, 2022 Share Posted February 21, 2022 Can you give us some info on your Computer Type? Operating System? Internet Provider? " When it's too tough for everyone else, it's just right for me..." ( Unless it's Raining, or Cold, or Really Dirty or there are Sappers, Man I hate those Guys...) Marine X Link to comment Share on other sites More sharing options...
Arisara Posted February 21, 2022 Share Posted February 21, 2022 1 minute ago, Marine X said: Can you give us some info on your Computer Type? Operating System? Internet Provider? Sure. One computer OS is Windows 7. Another is using Windows 10. Both are Acer computers. Service provider is Rapid Systems. Link to comment Share on other sites More sharing options...
Marine X Posted February 21, 2022 Share Posted February 21, 2022 Are you using Tequila or the Homecoming Launcher? " When it's too tough for everyone else, it's just right for me..." ( Unless it's Raining, or Cold, or Really Dirty or there are Sappers, Man I hate those Guys...) Marine X Link to comment Share on other sites More sharing options...
Arisara Posted February 21, 2022 Share Posted February 21, 2022 1 minute ago, Marine X said: Are you using Tequila or the Homecoming Launcher? Tequila Link to comment Share on other sites More sharing options...
Marine X Posted February 21, 2022 Share Posted February 21, 2022 (edited) There have been issues if Tequila is installed in the wrong place, such as windows controlled areas such as Program Files. Leave your Tequila installed where it is and I would try the Homecoming Launcher as it was designed by the Homecoming team and is fully supported. Make sure it installs to C:Games/Homecoming. Enter your game account info and see what happens. Edited February 21, 2022 by Marine X " When it's too tough for everyone else, it's just right for me..." ( Unless it's Raining, or Cold, or Really Dirty or there are Sappers, Man I hate those Guys...) Marine X Link to comment Share on other sites More sharing options...
Arisara Posted February 21, 2022 Share Posted February 21, 2022 21 minutes ago, Marine X said: There have been issues if Tequila is installed in the wrong place, such as windows controlled areas such as Program Files. Leave your Tequila installed where it is and I would try the Homecoming Launcher as it was designed by the Homecoming team and is fully supported. Make sure it installs to C:Games/Homecoming. Enter your game account info and see what happens. I just finished installing the Homecoming launcher as directed. The message persists: Game Client cannot connect to the login server. Link to comment Share on other sites More sharing options...
Arisara Posted February 21, 2022 Share Posted February 21, 2022 51 minutes ago, Marine X said: There have been issues if Tequila is installed in the wrong place, such as windows controlled areas such as Program Files. Leave your Tequila installed where it is and I would try the Homecoming Launcher as it was designed by the Homecoming team and is fully supported. Make sure it installs to C:Games/Homecoming. Enter your game account info and see what happens. I deleted the entire game and am reinstalling it through Homecoming launcher. This is gonna take a while. I'll let ya know if that did the trick. Link to comment Share on other sites More sharing options...
CellyEl Posted February 21, 2022 Share Posted February 21, 2022 (edited) I've actually been having the same issue, just today, Swapping from tequila to the HC launcher didn't help, nor did turning off any firewalls. Windows 10, ISP is centurylink. Edit: Sorted! I mean, Centurylink still sucks here, but in the usual ways Edited February 22, 2022 by CellyEl update Link to comment Share on other sites More sharing options...
CannaMan Posted February 22, 2022 Share Posted February 22, 2022 (edited) I am having the same problem. It was fine this morning. Also on CenturyLink. Router re-set did not help. Update: Was able to log in like normal today. Edited February 22, 2022 by CannaMan Update Link to comment Share on other sites More sharing options...
SuggestorK Posted February 22, 2022 Share Posted February 22, 2022 Different poster stated theres a problem with century link. So all you could do is waiting or kick your ISP in the behind... maybe using a VPN would help, maybe not. Former Player on Server: Protector, Guardian, Virtue, Liberty, Freedom, Union and Defiant (Hero Side) and part Time Infinity Justice, Pinnacle, Victory (Villain Side) Currently Reunion is the Main Server Link to comment Share on other sites More sharing options...
WanderingAries Posted February 22, 2022 Share Posted February 22, 2022 Just reviewed the downdetector again and century link still seems to have some spotty issues like yesterday. 1 OG Server: Pinnacle <||> Current Primary Server: Torchbearer || Also found on the others if desired Installing CoX: Windows || MacOS || MacOS for M1 <||> Migrating Data from an Older Installation Clubs: Mid's Hero Designer || PC Builders || HC Wiki || Jerk Hackers Old Forums <||> Titan Network <||> Heroica! (by @Shenanigunner) Link to comment Share on other sites More sharing options...
CannaMan Posted February 22, 2022 Share Posted February 22, 2022 WanderingAries: Can you share how to access the downdetector? Link to comment Share on other sites More sharing options...
WanderingAries Posted February 22, 2022 Share Posted February 22, 2022 Simple enough really, downdetector.com 1 OG Server: Pinnacle <||> Current Primary Server: Torchbearer || Also found on the others if desired Installing CoX: Windows || MacOS || MacOS for M1 <||> Migrating Data from an Older Installation Clubs: Mid's Hero Designer || PC Builders || HC Wiki || Jerk Hackers Old Forums <||> Titan Network <||> Heroica! (by @Shenanigunner) Link to comment Share on other sites More sharing options...
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