Near-constant crashes, game is virtually unplayable.

[GastlyGibus]

I have no idea what changed in the last two weeks, but something has made playing this game so unstable to the point that I basically can't play it anymore.

 

I haven't changed anything on my end. No new programs or setup, my computer has remained the same for months now, but within the last two weeks, the game has become nearly unplayable with how often it crashes. Sometimes just the game itself crashes, and one time it crashed my whole computer with the blue screen of death. 

 

I have no idea what to do or what's causing it, and if anybody has any information or needs any kind of crash report or anything to help, it would be most appreciated. I'm at my wit's end here, as I really want to play my favorite game, but I just can't anymore because of how unstable it is. Help!

Edited December 16 by GastlyGibus

[Wavicle]

Make sure your graphics drivers are up to date.

[GastlyGibus]

Was the first thing I did. Hasn't fixed anything. As far as I'm aware, everything on my PC is up to date. Drivers, Windows, all of it.

[lemming]

See if you can run a memory and hard drive check.  (And backup everything)

 

If there's a bad memory sector, that can cause odd crashes like this.    (I've also seen a wonky network connection cause issues, but not so much crashes in those cases)

 

Running the Diag client may help, especially if you then check the logs

[GastlyGibus]

10 minutes ago, lemming said:

See if you can run a memory and hard drive check.  (And backup everything)

 

If there's a bad memory sector, that can cause odd crashes like this.    (I've also seen a wonky network connection cause issues, but not so much crashes in those cases)

 

Running the Diag client may help, especially if you then check the logs

I ran Windows Memory Diagnostic when it gave me the BSOD a few days ago, which told me everything was totally fine and there were no issues. I'm not sure how to do a hard drive check. I'm not very tech literate, so you'll have to forgive my lack of understanding.

What is the diag client? Is that something with Homecoming's launcher?

I did save a crash report from the BSOD, for whatever that's worth. Also, I feel I should add that no other game I own does this. Even the more GPU/Memory intensive games like Helldivers 2 and Elden Ring don't give me these kinds of issues. Only Homecoming has been crashing consistently like this, and only within the last few days.

Edited December 16 by GastlyGibus

[lemming]

In the launcher, you can enable the Diag client.   Go to settings, you should see Homecoming (Diag), and then once you select it. Uncheck hide.

 

It may not help, but it does put out more diagnostics, and does give the dev team more info if you send in the report.

It's more prone to catching problems, so may catch something that will result in a BSOD earlier.

[Shin Magmus]

Check your PC for Clockwork tampering.

[Luminara]

Sounds like heat buildup to me.  Dust buildup, fan not working properly, something blocking airflow.  That would be the first thing I'd check.

[biostem]

On 12/16/2024 at 6:23 PM, GastlyGibus said:

I ran Windows Memory Diagnostic when it gave me the BSOD a few days ago

No offense, but if your computer gave you a BSOD, then everything is *not* ok with your PC.  No one is saying YOU did anything, but there's probably something with your computer, (be it software or hardware), that caused that.  Could you see if there was a recent restore point created as a result of a recent update somewhere?  If so, maybe try rolling back to a point before you started noticing issues?

[tidge]

From here, I can't offer any potential solutions... but I'd begin backing up anything and everything you wouldn't want to lose from any local storage on that machine.

 

It may be that there is something akin to a bad physical memory location (on a storage device) that is used for a system reason, and the physical media is showing the earliest signs of wear.

 

Over-heating *is* a possibility, but my experience has been that aside from video cards themselves systems which haven't been tampered with (overclocked, whatever) are generally tolerant of heat... until they aren't and then no amount of dust removal is going to repair any damage done. I can't remember what the symptoms were when my two-cards-ago video card died, but they weren't BSOD-like. The replacement card (a brand new AMD Radeon) DID NOT play well with most things, including CoX and it would overheat and crash regularly.

 

I don't mean to start a jihad against AMD, but I kept the box of that card (RX560) so that I'd never forget which brand performed so poorly. There was no amount of effort possible using all of AMD's own software to keep that thing from heating. I even checked to make sure the fans were mounted correctly. It rendered things just fine, but its temps would go nuclear for no known reason.

[PoptartsNinja]

Try turning your shadows down to minimum and see if that fixes it. Are you able to get in game at all, or does it crash the moment you try to load a zone?

Shadows beyond the minimum "black dot under the character" don't work on my modern ATI card, if you've got an nVidia card it's possible their latest driver update(s) stopped supporting something and dynamic shadows are crashing your client.