Screenshot not editable

[twospirited]

on windows 10

nvidia gtx750 (if that means anything)

had mcafee, now back to windows defender.

 

when i take a screenshot, and try to crop or edit in MS photo's, it won't let me save the file.

 as shown below, it gives the error "oops! we couldn't save this one."

i checked the file properties. and it shows it's blocked, and reverts to that even after checking Unblock as given in attached pic.

 

this occurs, even after doing a reinstall of the game to D:\My Games\Homecoming (for initial and reinstall) so it's physically a seperate drive from my OS drive.

which btw, was another side issue, i checked the tequila installer, and it comes up blocked, but remains unblocked once i begin the install.

[Oubliette_Red]

Did you try saving the edited image to another folder?

[twospirited]

yes, only optio i had to edit was to first load in paint, save as to another folder than edit in ms photos, it's a work around, but it's a tedious one

 

[Oubliette_Red]

5 hours ago, twospirited said:

yes, only optio i had to edit was to first load in paint, save as to another folder than edit in ms photos, it's a work around, but it's a tedious one

 

I usually just move the screenshots I want to keep/edit to a Pics sub-folder and edit them there. CoH's screenshots folder can grow rather large, given enough time.

[RikOz]

I posted about this a few months ago, and yeah, it's still not solved. Something weird seems to happen to the permissions on random screenshots that are made with the game's built-in screenshot function and saved to the default Screenshots folder.

 

Just moving them to another folder doesn't seem to fix anything. I've stopped using the in-game screenshot function and now just use the screenshot feature of my Geforce Experience software.

[EmperorSteele]

I misread the title and was very confused as to why anyone would think that they could eat a screenshot in the first place.

[Hyperstrike]

Is the game still open while trying to edit the screenie?

It's possible the process isn't releasing the file...

Also, see if your user has rights to that folder.

Right-click on the folder, select Properties, select Security tab.
Make sure your user is SPECIFICALLY in there and give it "full control".
Some people'll tell you "Read/Write is enough."
NOT ALWAYS!

See if that fixes the problem.

If not, open up a command prompt (DOS) Window as Administrator.

Follow these instructions.