Nothing Happening? (After hitting "Accept" on Agreement window)

[FoulVileTerror]

It took approximately 3 minutes of:

 

before  popped up . . . 

 

However, it's been sitting there with an empty progress bar for roughly a half hour now.  The application in Task Manager shows a consistent 22 MB memory usage, with rare periodic blips of 0.1 Mbps under network usage.

 

Using Windows 10

[Number Six]

Hit cancel and look for a launcher.log file under logs in the location where you installed it. It sounds like it's having trouble downloading the launcher package with the latest version of itself.

[FoulVileTerror]

So . . . about hitting "Cancel" . . . 

Not working.

Did drop Memory Usage to 16.6 MB though.  Not seeing the periodic network usage any more either.

 

I terminated through Task Manager after giving it a few more minutes.

 

Copy of contents from launcher.log sent to @Number Six by way of private forum message.

[WanderingAries]

• Where did you install it to?
• Have you made sure that your AV/Firewall isn't complaining?

[FoulVileTerror]

Installation directory:   D:\Games\CoH CoV

 

I had received  but hit "Run anyway."  All other protection software is being compliant.

 

 

[WanderingAries]

Not to toot, but how does your installation experience align with the prompts I mention in my thrown together guide?

[Number Six]

From the log it looks like something is going wrong with the UI code and causing it not to run. The launcher core is actually starting to download files, but you can’t see what it’s doing.
 

If you kill the process and run the launcher again (not the install but the one under bin/win64), what happens?

[Errants]

Homecoming: City of Heroes Error

Could not load launcher bootstrap package. This may indiciate an Internet connectivity issue.

So, managed to install and launch just fine on my laptop. However, multiple attempts on my desktop yield the same issue/error message, and a failed install.

Solutions?

More details on the error... found out I had different anti-virals on the two computers... Desktop keeps kicking up this error:
 

We blocked this dangerous page for your protection:
http://cdn.homecomingservers.com/hc/launcher/2744/win32/launchercli.exe.xz
Accessed by: launcher.exe
Threat name: Gen:Variant.Fugrafa.6013
Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

So... thoughts, @Number Six?

Edited October 25, 2020 by Errants
More information.

[WanderingAries]

18 hours ago, Errants said:

Homecoming: City of Heroes Error

Could not load launcher bootstrap package. This may indiciate an Internet connectivity issue.

So, managed to install and launch just fine on my laptop. However, multiple attempts on my desktop yield the same issue/error message, and a failed install.

Solutions?

More details on the error... found out I had different anti-virals on the two computers... Desktop keeps kicking up this error:
 

We blocked this dangerous page for your protection:
http://cdn.homecomingservers.com/hc/launcher/2744/win32/launchercli.exe.xz
Accessed by: launcher.exe
Threat name: Gen:Variant.Fugrafa.6013
Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

So... thoughts, @Number Six?

That looks like you need to whitelist the folder and launcher files in your AV program. That or the firewall. It would help to know what spat that out.

[Errants]

Bitdefender, my anti-viral. 

  

6 hours ago, WanderingAries said:

That looks like you need to whitelist the folder and launcher files in your AV program. That or the firewall. It would help to know what spat that out.

 

Yeah, nothing against HC... but I don't tend to whitelist rando files. Would rather have them investigate why it's flagging, and if false, submit it themselves to Bitdefender.

Edited October 26, 2020 by Errants

[TK3477]

Having the same issue. I have Norton installed as it's Comcast's default AV. I dropped the firewall to install it, whitelisted it and still doesn't move forward from accept. Here's the log:

 

2020-10-28 00:50:16    eula: EULA accepted
2020-10-28 00:50:16    bootstrap: Loading lua script launcher.lua
2020-10-28 00:50:16    ui: starting up for uimode 'gui'
2020-10-28 00:50:16    jsonobjdl: Checking updates for package launcher:1.2744
2020-10-28 00:50:16    jsonobjdl: Trying url http://manifest.cohhc.gg/launcher/package/launcher.json
2020-10-28 00:50:16    jsonobjdl: Fetching new profile from http://manifest.cohhc.gg/profile/pre.json
2020-10-28 00:50:16    jsonobjdl: Fetching new profile from http://manifest.cohhc.gg/profile/live.json
2020-10-28 00:50:16    jsonobjdl: Trying url http://manifest.cohhc.gg/profile/pre.json
2020-10-28 00:50:16    jsonobjdl: Trying url http://manifest.cohhc.gg/profile/live.json
2020-10-28 00:50:16    jsonobjdl: Fetching new profile from http://manifest.cohhc.gg/profile/beta.json
2020-10-28 00:50:16    jsonobjdl: Trying url http://manifest.cohhc.gg/profile/beta.json
2020-10-28 00:50:16    jsonobjdl: package launcher:1.2744 was up to date
2020-10-28 00:50:16    jsonobjdl: Successfully retrieved profile pre:0.6.10
2020-10-28 00:50:16    pmgr: Registered profile pre
2020-10-28 00:50:16    jsonobjdl: Checking updates for profile pre:0.6.10
2020-10-28 00:50:16    jsonobjdl: Trying url http://manifest.cohhc.gg/profile/pre.json
2020-10-28 00:50:16    profile: Package hc_pre for profile pre is not registered

 

I'll say you have a mass number of issues regarding Norton as Norton HATES your launcher so much, it auto deletes it once it's installed. Suggestions?