Letter Box Black Bars in Cut Scenes

[starro]

I started playing COH on the big-screen in the living room with wireless keyboard and mouse.  I am in heaven.

I don't consider this a bug, i don't think COH was ever intended to be played like this, but can I fix the letterbox or remove? 

I am taking the default resolution and after trying several, no luck.  

Edited November 28, 2021 by starro
clarified

[Faultline]

The letterboxing code ignores the window size and just renders the bars up to 3000 pixels horizontally for some reason. Fine for up to 1080p, not enough for 4K. Fixing next patch.

[starro]

thank you

[ShardWarrior]

This is an issue for the UI as well.  I notice that I cannot click and drag items from (in my inventory or in the base editor) the far right of my screen at 4K resolution. 

[Luminara]

Could the letterboxing have a "Disable" option added?  Please?  Letterboxing made sense when many players were using full frame displays, but the entire world has moved on to widescreen.  And I'm really not that interested in gawking at Nemesis' codpiece while trapped in a cutscene.

[Greycat]

2 hours ago, Luminara said:

Could the letterboxing have a "Disable" option added?  Please?  Letterboxing made sense when many players were using full frame displays, but the entire world has moved on to widescreen.  And I'm really not that interested in gawking at Nemesis' codpiece while trapped in a cutscene.

 

*sings* Comets to the left of me, Jaegers to the right, here I am stuck in a cutscene with youuu....

[Metalhead300]

I have the letterbox issue as well but on top of that I'm not getting any dialogue in the cutscenes. Not even any text boxes just characters miming.

[Captain Fabulous]

Sorry about necroing this thread, but it deserves more attention.

I play on an ultrawide and the letterboxing makes most cutscenes unwatchable, with the tops and bottoms cut off. Can't see the text or most of what's going on.

Any chance this can be addressed? I like Luminara's idea of putting in an option to disable them altogether.

[kawless]

I too have this issue.

[Arc-Mage]

20 hours ago, Captain Fabulous said:

Sorry about necroing this thread, but it deserves more attention.

I play on an ultrawide and the letterboxing makes most cutscenes unwatchable, with the tops and bottoms cut off. Can't see the text or most of what's going on.

Some cut scenes have poor camera locations.  It gives a nice “crotch” shot instead of full body shot. It’s not necessarily because of the letterboxing. The cut scenes need a going over in some cases and the cameras put back to their correct locations.