Fiftycalsniper2 Posted February 20 Posted February 20 Slow-mo crash going on, I think? Couldn't reconnect after a mapserve, now two shards greyed out.
Relvinian Posted February 20 Posted February 20 At 4:21 am, why am i awake, it is not possible to login.
MoisesG Posted February 20 Posted February 20 (edited) from @CIPHER @here Apologies for the second ping. The live shards have been taken down until OVH has finished maintenance. Loss of the part of our infrastructure that relied on the switch was causing issues for the shards and resulted in them becoming unplayable. We'll closely monitor the incident status and bring the shards up as soon as possible. We will still be performing scheduled maintenance later today. Edited February 20 by MoisesG
Marine X Posted February 20 Posted February 20 Was able to get on at about 5:00am EST but only a few minutes then Mapserved and now they are all down, ouch. " When it's too tough for everyone else, it's just right for me..." ( Unless it's Raining, or Cold, or Really Dirty or there are Sappers, Man I hate those Guys...) Marine X
MoisesG Posted February 20 Posted February 20 (edited) from @Cipher OVH is currently replacing a network switch which our core infrastructure relies on for inter-server communication. We expect all shards to be affected by this, and OVH's estimate for the downtime will be approximately one hour. You may track this issue through [OVH's incident tracker](https://bare-metal-servers.status-ovhcloud.com/incidents/5fnxpjbwychh). Edited February 20 by MoisesG
Fiftycalsniper2 Posted February 20 Author Posted February 20 Ah, got it, I appreciated the update post and banner post on the forums. Eh, whaddayagonnado, y'know? Tech, sometimes. <shrugs>
MoisesG Posted February 20 Posted February 20 (edited) From @Cipher — Today at 4:58 AM We are experiencing an issue with one of our database servers which has made it unsafe to bring the servers back online right now. We will work on resolving this issue and bringing them up as soon as possible and will keep you updated. Thank you for your patience. Edited February 20 by MoisesG 5
sponazgul Posted February 20 Posted February 20 7 minutes ago, MoisesG said: From @Cipher — Today at 4:58 AM We are experiencing an issue with one of our database servers which has made it unsafe to bring the servers back online right now. We will work on resolving this issue and bringing them up as soon as possible and will keep you updated. Thank you for your patience. The updates are appreciated, thanks!
Story Archer Posted February 20 Posted February 20 (edited) Wow - that was eight hours ago... any idea what the problem is? Edited February 20 by Story Archer
csr Posted February 20 Posted February 20 This is the latest update I've seen: Bare Metal Cloud Status - [BHS7][Dedicated Servers] - Rack B716B05 (status-ovhcloud.com) 1
Mercy Mauser Posted February 20 Posted February 20 So everything is up, and in the green, except the switch...Heck with it, I'm heading out for some errands, watch everything come up minutes after I leave.
Sabre Posted February 20 Posted February 20 1 hour ago, Story Archer said: Wow - that was eight hours ago... any idea what the problem is? It seems like the game has been down for about 10 hours now. Very scary! I hope everything is ok.
Oubliette_Red Posted February 20 Posted February 20 I figure, if we could survive the game being down for 10 years, we can survive this. 1 2 Dislike certain sounds? Silence/Modify specific sounds. Looking for modified whole powerset sfx? Check out Michiyo's modder or Solerverse's thread. Got a punny character? You should share it.
Sylph Knight Posted February 20 Posted February 20 It's a hosting provider issue on the data center end. It's not a question of *if* it will get fixed, but *when*, as switchboard issues can have far reaching consequences to multiple client operations dependent on what's running through that switch and they'll likely have a Priority 1 status on resolving it. That said, maximized priority does not translate to expedient resolution, and there's sometimes smaller problems that crop up as the result of a larger issue that need to be untangled in the aftermath. In short, don't panic. It's frustrating and inconvenient, but it will get resolved at some point today. 1
PeregrineFalcon Posted February 20 Posted February 20 2 minutes ago, Sylph Knight said: It's a hosting provider issue on the data center end. It's not a question of *if* it will get fixed, but *when*, as switchboard issues can have far reaching consequences to multiple client operations dependent on what's running through that switch and they'll likely have a Priority 1 status on resolving it. That said, maximized priority does not translate to expedient resolution, and there's sometimes smaller problems that crop up as the result of a larger issue that need to be untangled in the aftermath. In short, don't panic. It's frustrating and inconvenient, but it will get resolved at some point today. I think it's hilarious when mods and devs accidentally post stuff with their personal accounts. Or vice versa. 😁 2 1 Being constantly offended doesn't mean you're right, it means you're too narcissistic to tolerate opinions different than your own.
Sylph Knight Posted February 20 Posted February 20 Funny, I'm actually not a moderator or a developer. However, I worked at Savvis/Centurylink for 8 years on their service desk in their technology solutions department. I'm *very* familiar with this kind of infrastructure problem. 3
PeregrineFalcon Posted February 20 Posted February 20 It's a slow day at work today. I was hoping that the forums would entertain me. With the servers being down you'd think there'd be at least one thread with a high flameage rating. Nope. I'm not even angry, just disappointed. 😃 1 1 Being constantly offended doesn't mean you're right, it means you're too narcissistic to tolerate opinions different than your own.
Sylph Knight Posted February 20 Posted February 20 I'm just grateful that the community has developed to this level of understanding after five years. In mid-2019, service disruptions across any private server were sometimes met with, er... unhelpful reactions. 1 1 1 1
Amaterasu Posted February 20 Posted February 20 46 minutes ago, PeregrineFalcon said: It's a slow day at work today. I was hoping that the forums would entertain me. With the servers being down you'd think there'd be at least one thread with a high flameage rating. Nope. I'm not even angry, just disappointed. 😃 Could have had my day, started out with two drunken 'home displaced' individuals knife fighting with box cutters at 0730. Ended with a three car pile up. Yaay. 2
Farrellite Posted February 20 Posted February 20 10 minutes ago, Amaterasu said: Could have had my day, started out with two drunken 'home displaced' individuals knife fighting with box cutters at 0730. Ended with a three car pile up. Yaay. Those are two unrelated incidents, I hope?
Sylph Knight Posted February 20 Posted February 20 (edited) "Widower — Today at 3:25 PM Hello @everyone! We're pleased to announce that Issue 27, Page 7 has been released!" Actually, it seems that you're going to end it with a content update. Edited February 20 by Sylph Knight 1
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