Cleopatra is a Loyalist Responsibility story arc contact.
If you're Loyalist, you can do Loyalist Responsibility, Loyalist Power, and Resistance Warden story arcs. You cannot do Resistance Crusader story arcs, even "undercover."
If you're Resistance, you can do Resistance Warden, Resistance Crusader, and Loyalist Responsibility story arcs. You cannot do Loyalist Power story arcs, even "undercover."