Cipher

These icons are a part of FontAwesome. Unfortunately, I am not familiar with the browser that you are using so it will be difficult to extend support for it. If this is an issue that has been happening since before the most recent update, then your browser may not have support for unicode fonts enabled for some reason. As a place to start, however, I would recommend clearing your browser cache for the forums. A bit of research indicates that you can use Ctrl + Shift + Delete to access a menu which should allow you to clear your cache. Please let me know if this resolves the problem.

Fixed. Thank you for the report!

Hello everyone! I hope you’re doing well and have enjoyed the Spring Fling event. As usual, a quick reminder that there are more ways to support Homecoming than just through donations. For a general overview of the different ways you can help Homecoming, check out this thread. If you have Discord Nitro then please consider using a Nitro server boost on our public Discord server. Maintaining over 30 Nitro boosts gives all of our members new and enhanced features on the server including additional emojis, a higher upload limit, better voice chat quality, and our vanity URL. Click here to read more about Server Boosting. We’re currently at 34 boosts and will lose our Level 3 perks if we drop below 30 for more than a few days. We greatly appreciate everyone who has put their Nitro boosts towards our Discord server! Additionally, we’re always in need of more people to help test upcoming updates on our public beta server; the bug reports and feedback that we receive from testers helps us immensely. For more information on how to get started on the beta server, check out our Read This to Get Started thread and the rest of the Beta Forums. February 2021 Breakdown Last month we accepted $4,781.90 in donations, $62.09 over our target for the month. As always, the remainder is put towards the next month’s expenses. Here is the breakdown of what January’s funds went towards: $4,645.44 to OVH for our hosting $124.94 for our Google G-Suite Business account $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance $10.00 to renew support for website assets from IPSFocus $9.73 for the security / administration software $8.56 for our AWS EC2 instance which is serving our mail through Amazon SES March 2021 The donation target for March 2021 is $5,395.94. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $622.00 to pay the latest invoice from our primary legal counsel $124.94 for our Google G-Suite services $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software $8.56 for the AWS EC2 instance serving our email Our donation system will be open as of the time of this post with a donation target of $5,395.94 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

Hello everyone! This donation window is opening a day later than was originally planned but still covers our operating expenses for the same period (Jan. 31st ~ Feb. 27th). As usual, I’d like to take this opportunity to remind everyone that there are more ways to support Homecoming than just through donations. For a general overview of the different ways you can help Homecoming, check out this thread. ❗ If you have Discord Nitro then please consider using a Nitro server boost on our public Discord server. Maintaining over 30 Nitro boosts gives all of our members new and enhanced features on the server including additional emojis, a higher upload limit, better voice chat quality, and our vanity URL. Click here to read more about Server Boosting. We’re currently at 30 boosts and will lose our Level 3 perks if we drop below for more than a few days. We greatly appreciate everyone who has put their Nitro boosts towards our Discord server! Additionally, we’re always in need of more people to help test upcoming updates on our public beta server; the bug reports and feedback that we receive from testers helps us immensely. For more information on how to get started on the beta server, check out our Read This to Get Started thread and the rest of the Beta Forums. January 2021 Breakdown Last month we accepted $5,043.11 in donations, $194.43 over our target for the month. As always, the remainder is put towards the next month’s expenses. Here is the breakdown of what January’s funds went towards: $4,645.44 to OVH for our hosting $121.79 for our Google G-Suite Business account $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance $9.73 for the security / administration software $8.56 for our AWS EC2 instance which is serving our mail through Amazon SES February 2021 The donation target for February 2021 is $4,719.81. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $121.17 for our Google G-Suite services $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software $8.28 for the AWS EC2 instance serving our email Our donation system will be open as of the time of this post with a donation target of $4,719.81 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

Hello everyone! We will be closing Homecoming support for all non-urgent requests from December 23rd to December 27th as we want to ensure that our awesome team of volunteers can feel free to take a much needed break over the holidays and spend time with their family and loved ones. During this time, we urge players to seek help from the community or sources such as our official forums and Discord server for minor issues rather than submitting a support request via the website or the /petition command. For time sensitive requests, we still suggest submitting a support request with the word urgent in the title; we will be responding to these as soon as possible. We thank you for your patience and understanding and wish you all a happy and safe Holiday! Common problems and quick solutions: I cannot log into the game after creating an account Forum accounts and game accounts are separate. Please ensure that you have created a game account via the Account Center. If you have created a game account, then we recommend that you try changing your game account password to something else and trying again. If this does not resolve your issue then please submit a support request. A Task Force mission is stuck or looping This is a known issue which we are working on resolving. We recommend having everyone on the team log out at once (every player must be offline for a few seconds) then logging back in and trying the mission again. If this does not work, then you may need to fully disband and recreate the team, then restart the Task Force. A praetorian contact is missing or will not speak to me Praetoria features numerous branching storylines which can alter the state of other contacts and story lines. Sometimes, progressing in one storyline will make progressing in another storyline impossible. In these cases, you may need to abandon the orphaned missions and continue with any other storylines which are now available to you. A mission is stuck and will not complete Most of the time when we get these reports, there is an objective remaining on the mission map. If you are unable to find any enemies or glowies on the map after running around then you may try abandoning or automatically completing the mission via the assigning contact. Please note that you are limited to one automatic completion per day. You can also reset the mission by selecting a new one from your mission window and then restarting the original mission. An enemy is stuck in a wall or other piece of geometry Enemies that are stuck in geometry will often break free after a few moments. If the enemy remains stuck in the wall after a minute or two and cannot be damaged via AoE attacks then we recommend resetting the mission. I cannot log into the official Homecoming launcher We are currently working on addressing this problem. In the meantime, we recommend just ignoring the launcher’s login feature. I would like to have my Global handle changed Please submit a support request and we will address it after the Holiday. I purchased [BLANK] from the Auction House, but it never appeared in my inventory after claiming it. Check your recipes! Oftentimes what you may think was an enhancement purchase was really just a recipe. I transferred my Character and no longer have Long Range Teleport. This is a known issue, please submit a /petition and someone from our GM team will be in touch after the Holiday. Claimed Super Packs/Winter Packs but didn’t receive rewards. Due to the high volume of packs being purchased and claimed, this can sometimes happen. You may need to zone or log off for a few minutes to “resync” and obtain your items. You can find them in the “Character Items” tab of your email window. If they still do not appear, you may have to wait until the weekly Tuesday server refresh and check again. A player is harassing myself or other players You can use the /ignore command to block any player from being able to contact you. Please do this until a GM can investigate further. For non-urgent issues, please submit a support request and we will address it after the Holiday. If there is an emergent situation affecting players or spamming a global channel, please submit a support request with the word urgent in the title and/or contact @Cipher (Cipher#0002) or a Lead Game Master via Discord.

Hello everyone! I hope you have all had a safe and happy holiday season so far. This will be our last donation window for this year and covers us through January 30th. We moved this donation window from December 26th to today as the 26th is Boxing Day and falls in the middle of the later December holidays. Other Ways to Help Homecoming Continuing the format from our last finances post, I’d like to take this opportunity to remind everyone that there are more ways to support Homecoming than just through donations. For a general overview of the different ways you can help Homecoming, check out this thread. Specifically, we are currently looking for a web designer to help out with a new website we’re working on. We’re specifically looking for someone with more experience on the design side of web design and development, but knowledge and experience with HTML5, CSS3, and Sass would definitely help. For more information, see this thread. Additionally, we’re always in need of more people to help test upcoming updates on our public beta server; the bug reports and feedback that we receive from testers helps us immensely. For more information on how to get started on the beta server, check out our Read This to Get Started thread and the rest of the Beta Forums. And finally, if you have Discord Nitro then please consider using a Nitro server boost on our public Discord server. Maintaining over 30 Nitro boosts gives all of our members new and enhanced features on the server including additional emojis, a higher upload limit, better voice chat quality, and our vanity URL. Click here to read more about Server Boosting. Now, onto the final financial breakdown for this year. December 2020 Breakdown Last month we accepted $4,700.91 in donations, $109.46 over our target for the month. We used the overrun from the December donation window to go ahead and pay most of the 6-month renewal on our UPS mailbox. The remainder of this cost will be included in the January 2021 donation window. Here is the breakdown of what December’s funds went towards: $4,645.44 to OVH for our hosting $142.00 for the 6-month renewal on our UPS mailbox $121.26 for our Google G-Suite Business account $25.00 for the Paperspace Air instance $9.73 for the security / administration software $8.00 for our AWS EC2 instance which is serving our mail through Amazon SES January 2021 The donation target for January 2021 is $4,848.68. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $121.17 for our Google G-Suite services $29.06 to pay the remainder of our 6-month UPS mailbox renewal $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software $8.28 for the AWS EC2 instance serving our email We have reached our donation goal and donations have been closed. Thank you for your support! Our donation system will be open as of the time of this post with a donation target of $4,848.68 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

The browser challenges that have been happening over the last 8 hours are temporary and were enabled in part of a series of steps we took to mitigate several active attacks against our services, with the latest targeting the forums. We ask and thank you for your patience and understanding as we take these necessary steps to ensure that our services remain online and stable. Thanks

Click here to go to the main thread Hello everyone! We’re currently working on a new website and are on the lookout for some help to make it as awesome as it can be! Specifically, we're looking to reduce our reliance on the forums for core services such as account creation and management. This new site will also have other features you may expect though, including a newsfeed, knowledge base, and access to support and links to our various platforms (the forums, Discord, etc.). Specifically, we're looking for volunteers that have experience writing modern HTML5, CSS3, and JavaScript to create responsive mobile-friendly websites to help design and build the front-end of the website. Other requirements and nice-to-haves can be found in the main thread over in the Developer's Corner forum. This thread may be used for discussion and questions about the role, but please post any applications over in the main thread. Thanks!

Hello everyone! I hope you all had a wonderful Thanksgiving (for those who celebrate) and are enjoying Issue 27: Page 1! January Donation Window Reschedule We’re moving the January donation window from December 26th to Saturday, December 19th as the 26th is Boxing Day in addition to falling in the middle of the later December holidays. Other Ways to Help Homecoming I’d like to take this opportunity to remind everyone that there are more ways to support Homecoming than just through donations. For a general overview of the different ways you can help Homecoming, check out this thread. More specifically though, we’re always in need of more people to help test upcoming updates on our public beta server; the bug reports and feedback that we receive from testers helps us immensely. For more information on how to get started on the beta server, check out our Read This to Get Started thread and the rest of the Beta Forums. Additionally, if you have Discord Nitro then please consider using a Nitro server boost on our public Discord server. Maintaining over 30 Nitro boosts gives all of our members new and enhanced features on the server including additional emojis, a higher upload limit, better voice chat quality, and our vanity URL. Click here to read more about Server Boosting. Now, onto the breakdown of our finances for the past and upcoming months. November 2020 Breakdown Last month we accepted $5,978.75 in donations, $00.23 over our target for the month. As always, the remainder is put towards the next month’s expenses. Here is the breakdown of what November’s funds went towards: $4,645.44 to OVH for our hosting $406.18 to our primary legal counsel for their services rendered in September $300.00 for our annual DocuSign renewal $137.76 for our .gg domain renewals $121.25 for our Google G-Suite Business account $75.00 for our 6-month Invision Community renewal $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software $8.55 for our AWS EC2 instance which is serving our mail through Amazon SES Withdraw to bank account for wire transfer to our primary legal counsel (not present in previous screenshot as “Money transfers” are separate from “Payments sent”): December 2020 The donation target for December 2020 is $4,591.45. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $121.17 for our Google G-Suite services $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.83 for security / administration software $8.28 for the AWS EC2 instance serving our email We've reached our donation goal and donations have been closed. Thank you for your support! Our donation system will be open as of the time of this post with a donation target of $4,591.45 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

Hey, thanks for the report. This seems to be an issue on your end as our server is still returning a 307 temp. redirect to the forums. Request URL # Redirects Status Code URL https://homecomingservers.com 1 307 https://forums.homecomingservers.com

Hello everyone! If you haven’t already, you should check out the beta server where we’ve just released build 2 of Issue 27: Page 1. It really helps us to have more people testing and providing feedback, and we really appreciate the time you all have put into it so far. If you have any unused Discord Nitro Boosts, please consider using them on the official Homecoming Discord! We're currently a few boosts from losing the top-level perks which includes our vanity URL, higher upload limits, additional emoji slots, and more. You can read more about Discord Nitro Boosting here. Now, onto our financial breakdown for the past and upcoming month. October 2020 Breakdown Last month we accepted $4,459.33 in donations, $36.81 over our target for the month. This overrun was put towards a $15 domain renewal, and the remainder will be put towards November’s expenses. Overall, here is the breakdown of what October’s funds went towards: $4,645.44 to OVH for our hosting $121.17 for our Google G-Suite Business account $45.00 to 1&1 IONOS for a domain renewal and the final month of our email service through them $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.83 for the security / administration software $8.00 for our AWS EC2 instance which is serving our mail through Amazon SES November 2020 There are a few additional charges in the upcoming month: Firstly, our annual DocuSign renewal will be included in November’s finances as it was not originally included in October’s. Secondly, we have two domain renewals coming up in November totaling $137.76. And finally, we have received the latest invoice from our primary law firm totaling $406.18 which will be paid via wire transfer in early November. This invoice covers the work that our law firm did in preparation for the release of our new launcher in addition to their assistance in obtaining our code signing certificate. In total, the donation target for November 2020 is $5,978.52. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $406.18 to our primary law firm for their services rendered in September (see above) $300.00 for our annual DocuSign renewal We pay this annually instead of monthly as it's cheaper $137.76 for 2 domain renewals Two .ggs from NameCheap for $68.88 each $121.17 for our Google G-Suite services $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.83 for security / administration software $8.28 for the AWS EC2 instance serving our email Our donation system will be open as of the time of this post with a donation target of $5,978.52 and will automatically close once that target is met. For more information about our finances and donations, check out our Donations & Finances FAQ. If you're interested in helping Homecoming in other ways, please check out our How You Can Help Homecoming thread. As always, thank you for all of the support! - The Homecoming Team

Chris "Robotech Master" Meadows was a well-respected individual in so many communities, not the least of which was our own. Many players in our community knew of him as Robotech Master through his many top-notch guides and all of the help he has provided people here on the forums, on our Discord server, and back in live (if you didn't know, he was a very well-known player and guide author in live as well). To our team, he was also known as GM Cyclone and he was a valued member who will be greatly missed. Cyclone was always so proactive when it came to helping players, spending many nights roaming the city and finding ways to make the community a better place. He must have reset various broken events (especially Paladin!) hundreds of times. He cared so much about this community and really shined when he was brought onto the team; it's hard for me to imagine not having him around anymore. The world is truly a worse place without you, friend. May you rest in peace and forever be remembered through the great positive impact you had on this world, both real and virtual. I'll miss you.

Hey all, It’s been a while since we last did a deep dive into Homecoming’s finances, and with our operating costs settling into a fairly stable amount each month again, I thought it would be a good time to go over our monthly invoices to show exactly where the money for each service is going. Our latest invoices for each server are included at the bottom of each section. If you would like to see the invoices and skip the explanations, an album containing all of them is available here. OVH (Main Infrastructure) Total Monthly Cost: $4,645.44 Most of our hardware infrastructure is rented from OVH. As of the time of this post, we are currently renting the following on a monthly basis: 16 dedicated servers 4 SQL server licenses 7 failover IP address blocks Below is a detailed breakdown of the various servers, their purpose / role, and their cost. A full copy of our latest invoice from OVH with sensitive information redacted has been provided below as well. All of our servers are from OVH’s Advance Dedicated Server lineup. Please note that their Advanced server offerings are occasionally updated, and some of the specific configurations that we are currently using are no longer available. Every server we rent has a 1Gbps vRack upgrade at a cost of $23.00 per month, per server. This is an important upgrade that allows all of our servers to communicate over a VLAN with a full gigabit of bandwidth, which is necessary because of the amount of traffic that goes between our servers. Our hardware infrastructure might seem expensive compared to some other setups, but this is largely because we’re supporting many more concurrent users and mapservers (missions, AE maps, zones, etc.), and each of our services are built with redundancy and stability as a core factor. This means that we generally have warm spares for each core part of our infrastructure that we are ready to migrate to with very short notice in the event of an outage or other issue. See also: this amazing post by Telephone back in May. Map Hosts Total Monthly Cost: $2,484.93 Hosts (7): HC-MS-NA1, HC-MS-NA2, HC-MS-NA3, HC-MS-NA4, HC-MS-NA5, HC-MS-NA6, HC-MS-EU1 Our shared mapserver pool consists of 7 Advance-5 servers (6 servers in NA and one in EU). These host all the maps (every zone, mission, and AE map) running in the game. Each server costs $354.99 per month and has two Xeon Gold 5118 CPUs (24c/48t total @ 2.3GHz), and 96GB of memory. Database & Storage Servers Total Monthly Cost: $724.96 Hosts (4): HC-CentralDB0, HC-CentralDB1, HC-CentralDB2, HC-CentralDBEU We currently run 4 SQL Server 2017 database servers in a high-availability configuration (3 hot, 1 warm spare for redundancy). All of these servers run pretty high on their memory usage (typically at anywhere from 85-95% physical memory usage from the SQL servers). HC-CentralDB0 is an Advance-3 with a single Xeon D-2141I CPU, 64GB of memory, and 2 2TB SSDs at a cost of $213.99 per month. This server acts as a warm spare for each of the three other database servers in addition to providing read-only access to the data from each shard for various parts of our tooling and backend services. HC-CentralDB1 is an Advance-3 with a single Xeon D-2141I CPU and 64GB of memory at a cost of $160.99 per month. This server hosts the databases for the CoH global services (Auction House, Chat, Account, AE, etc.) in addition to the databases for Torchbearer and Indomitable. HC-CentralDB2 is an Advance-3 with a single Xeon D-2141I CPU and 64GB of memory at a cost of $160.99 per month. This server hosts the databases for Excelsior and Everlasting, in addition to the databases for all beta, prelease, and development shards. HC-CentralDBEU is an Advance STOR-2 in the European cluster with a single Xeon D-1541 (8c/16t @ 2.1GHz), 32GB of memory, 2 240GB SSDs, and 4 12TB HDDs (RAID, 220GB + 22TB of storage accessible) at a cost of $188.99 per month. This server hosts the database for Reunion in addition to acting as one of our backup targets and a general-purpose storage server. Virtual Machine Hosts Total Monthly Cost: $971.97 Hosts (3): HC-VM1, HC-VM2, HC-VM3 We currently use 3 Advance-4 servers running Windows Server Datacenter and Hyper-V to host all of our virtual machines. Each of these servers has a single AMD EPYC 7351P CPU (16c/32t), 256GB of memory, and 2 TB SSDs at a cost of $323.99 per month each. The virtual machines running on these servers are used for a variety of purposes, including: The DBServers for each NA shard (1 hot per shard plus warm spares on each other host for redundancy) The CoH auth servers (1 live, 2 warm spares for redundancy) 3 domain controllers (in a high-availability configuration) A Kubernetes cluster Our version control and build infrastructure The website and forums The content delivery network (CDN) Our development infrastructure Including our beta and pre-release shards Various other backend systems and tools The Bastion Host (AKA “Citadel”) Total Monthly Cost: $102.99 Hosts (1): HC-Citadel We currently use an Advance-1 server with a single Xeon D-2123I (4c/8ct) and 32GB of memory as a bastion host. This server costs $102.99 per month. Reunion’s DBServer Total Monthly Cost: $102.99 Hosts (1): HC-DB-Reunion We currently use an Advance-1 server in our European cluster as Reunion’s DBServer. This server has a single Xeon D-2123I (4c/8ct) and 32GB of memory, and costs $102.99 per month. Licenses & Failover IP Addresses Total Monthly Cost: $257.60 We currently have 4 SQL Server 2017 Web licenses (one for each of our SQL DB servers) at a cost of $64.40 each per month. We also have 7 failover IP blocks allocated to various servers and virtual machines. OVH no longer bills monthly for active IP addresses, so we are no longer paying for these on a monthly basis. See our latest invoice from OVH here: https://imgur.com/a/725kB5L Paperspace Total Monthly Cost: $25.00 Hosts (1): HC-Imagineer1 We currently rent a single Paperspace Air instance which is used as a rendering node for some of our tooling and future projects which will rely on the service. This instance is paid monthly at a cost of $22.00 per month for the base instance, and an additional $3.00 per month for a static IP address. See our latest invoice from Paperspace here: https://imgur.com/a/3w9IiRL External Services Total Monthly Cost: $140.75 Google G-Suite Total Monthly Cost: $121.02 We currently use Google G-Suite Business as our primary user email service, as one of our backup targets, and for collaboration using Google Drive and it’s suite of tools (Docs, Sheets, etc.). We have 9 users (some of which are “server” accounts) costing $108.00 per month and 1 active Google Voice number costing $13.02 per month. See our latest invoices from Google here: https://imgur.com/a/Qwz44dI Jira Cloud (Atlassian) Total Monthly Cost: $10.00 We currently have a 10-user Atlassian Jira Cloud account which we previously used for project management and issue tracking. We have moved away from this platform in favor of other options and plan to eliminate this charge very soon. See our latest invoice from Atlassian here: https://imgur.com/a/oneIiRr Twilio Total Monthly Cost: variable We use Twilio’s programmable SMS service to setup shared Homecoming accounts (such as social media accounts, etc.) with 2-factor authentication. The cost of this service is $1.00 per month plus $0.0075 per SMS message received. Billing on Twilio is balance based and the minimum balance charge is $20.00. As of the time of this post, we still have $15.90 remaining balance. See our latest invoice from Twilio here: https://imgur.com/a/FL5mf2d “Security / Admin Software” Total Monthly Cost: $9.73 If you’ve been paying attention to the monthly PayPal history we show in each Donations & Finances post you may have noticed there’s a monthly charge for which the name is redacted. As this charge is related to administration and security, we will not be disclosing the name of the product or service, or show the associated invoice.

Often times in CoH, and other games for that matter, bugs will present themselves in a way that seems fun or harmless ("hey look at this cool thing I figured out I can do; it doesn't seem to be affecting anything else!"). The reality to many of these bugs/reports is often a bit worse though, as many times what you're seeing is just the tip of a more deeply-rooted issue which could be affecting anything from performance and stability to a multitude of other systems. You would be surprised to see some of the things that we've found that seemed okay but were actually causing quite significant problems elsewhere. Informing us of the bug allows us the opportunity to investigate and hopefully fix the issue, ensuring that it's not going to become more of a problem down the road when other things are changed or implemented. If one result of the bug was something that the community has been wanting as a feature, then we should definitely look into making it so, just without being the result of an erroneous piece of code or data. That said, please do report any bugs that you find to us! It really does help us out tremendously in keeping the game stable. The Bug Hunter badge is even up for grabs (in some situations, depending on the bug) for players who help us identify these things!

Donations are closed but there are still ways you can help! We've met our donation goal for the month, but if you're still looking for ways to help Homecoming out then check out our How You Can Help Homecoming thread! Thank you all for your wonderful support as always. Hello everyone! It’s the last Saturday of the month, and that means it’s time to go over our finances for the past and upcoming month. If you haven’t already, check out the Page 6 preview we posted a few days ago which also includes a link to Piecemeal’s Dev Diary. September 2020 Breakdown Last month we accepted $5,065.46 in donations, $378.10 over our target for the month. This overrun will be put towards the expenses for October. Overall, here is the breakdown of what September’s funds went towards: $4,645.45 to OVH for our hosting $121.15 for our Google G-Suite Business account $30.00 for our 1&1 IONOS domain & outbound email service This is the invoice we will be receiving for this service $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software $1.62 to setup AWS SES as our new email provider October 2020 We do not have any additional charges or changes in October. The donation target for October 2020 is $4,422.52. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $121.02 for our Google G-Suite services $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software Our donation system will be open as of the time of this post with a donation target of $4,422.52 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

Hello everyone! It’s the last Saturday of the month, and that means it’s time to go over our finances for the past and upcoming month. If you haven’t already, check out the State of the Project post we made on August 12th for a peek at some updates we’ll be making in the near future. August 2020 Breakdown Last month we accepted $4,705.07 in donations, $202.20 over our target for the month. This overrun will be put towards the expenses for September. As mentioned last month, OVH has consolidated all of the new servers added in July into our invoice that charges on the first of each month. After a billing change to failover IPs, our monthly invoice was reduced by additional $45.00 per month, bringing our new total for OVH to $4,645.44 per month. We purchased some additional domains in August related to this news post which we will be putting into use in the near future. The total cost for the domains was $87.00, all of which was covered by overrun from the donation window. Overall, here is the breakdown of what August’s funds went towards: $4,645.44 to OVH for our hosting $121.02 for our Google G-Suite Business account $87.00 for domain purchases (NAME-CHEAP.com) $30.00 for our 1&1 IONOS domain & outbound email service $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software September 2020 One of our domains is due for renewal early in September at a cost of $10.00. This will appear as an additional charge under 1&1 IONOS on our next invoice. As previously mentioned, our monthly invoice from OVH has been reduced by an additional $45.00 per month, bringing the new total down to $4,645.44. We do not have any other updates to our finances this month and we still have $163.83 in overrun from August which will be put towards reducing our donation target for September. The donation target for September 2020 is $4,687.36. Here is a breakdown of how the funds are allocated: $4,645.44 for our hardware infrastructure from OVH $121.02 for our Google G-Suite services $30.00 for outbound email and domain services from 1&1 IONOS We will be completing our migration from IONOS to AWS SES for outbound email this month. Once this migration is completed, this charge will be removed from our monthly expenses. $25.00 for our Air instance from Paperspace $10.00 for our domain renewal $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software The donation target has been met and donations are now closed. Thank you for the support! Our donation system will be open as of the time of this post with a donation target of $4,687.36 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

Hello everyone! We do not have any changes or updates to our finances this month so things will be pretty straight-forward. July 2020 Breakdown Last month we accepted $4,857.11 in donations - $54.06 over our target for the month. Overall, here is the breakdown of what July’s funds went towards: $4,363.23 to OVH for our hosting $121.74 for our Google G-Suite Business account $30.00 for our 1&1 IONOS domain & outbound email service $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software $4.74 for the DigitalOcean droplet we used to test experimental network changes August 2020 OVH will be consolidating the new servers we purchased in June into our primary invoice at the start of August bringing our monthly invoice to it’s new total. We still have $387.05 from July which will be put towards the expenses for August 2020. Otherwise, there are no changes or updates for the month of August. The donation target for August 2020 is $4,502.87. Here is a breakdown of how the funds are allocated: $4,693.44 for our hardware infrastructure from OVH $120.75 for our Google G-Suite services $30.00 for outbound email and domain services from 1&1 IONOS $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software $1.00 for our Twilio programmable number Our donation system will be open as of the time of this post with a donation target of $4,502.87 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

You should now have a list of the clubs you are currently in along the right sidebar when viewing the forum index. Allowing users to re-order the forum categories themselves is not something that Invision supports and unfortunately adding our own support for this would require quite a bit of development time and testing.

All shards are now operational again. Thank you for your continued patience.

Status update

Hello everyone! Over the past few weeks, we were able to configure, test, and put into production the hardware infrastructure changes outlined in last month’s finances post (and further detailed in this breakdown from Telephone). As a result, our monthly operating costs will be reduced by roughly $138.95 starting next month. June 2020 Breakdown Last month we accepted $6,692.37 in donations - $178.50 over our target for the month. The PayPal account statement for June (below) lists a number of $3.00 and $12.00 charges from OVH - these were small orders placed for additional IP addresses for the new hardware infrastructure and will be included with our invoices from OVH going forward. Additionally, we set up a Twilio account and purchased one programmable number to receive and route SMS messages for Homecoming accounts to the administration team to streamline usage of certain accounts. The cost to set up the account with an initial balance was $20.00 (as this is the minimum charge amount), from which the service will charge us based on usage. The cost for this will be $1.00 per month plus $0.0075 per message received, and the balance will automatically be recharged in $20.00 intervals each time it falls below $5.00. Finally, there is a $1.00 hold from Amazon Web Services. We are exploring alternatives (including AWS) for outbound emails as the forums have been having issues with the service that we currently use. Overall, here is the breakdown of what June’s funds went towards: $4,820.39 to OVH for our hosting + $1,364.94 in one-off expenses for the hardware infrastructure changes $131.59 to our primary law firm for services rendered $137.00 in total transferred to our Transferwise account to cover wiring fees $120.75 for our Google G-Suite Business account $40.00 for our 1&1 IONOS domain & outbound email service The $10.00 domain renewal got added to June’s invoice. This was charged to our bank account (rather than our PayPal account) in June and is shown in our PayPal history as the most recent withdrawal to the bank account. $25.00 for the Paperspace Air instance $20.00 to set up our Twilio account with an initial balance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software $5.00 for the DigitalOcean droplet we used to test experimental network changes July 2020 The expenses for July may be up to $485 lower than expected. This is due to the way that OVH bills new services in the month after they are added; and unfortunately, we aren’t informed of exactly where the cost will land until each invoice is produced. Any amount left over at the end of July will be put towards the donation target for August. We do not foresee any additional expenses in July and we still have $91.87 from June’s donation target which will be put towards the expenses for July. In total, the donation target for July 2020 is $4,803.05. Here is a breakdown of how the funds are allocated: $4,693.44 for our hardware infrastructure from OVH $120.75 for our Google G-Suite services $30.00 for outbound email and domain servers from 1&1 IONOS $25.00 for our Air instance from Paperspace $10.00 for our Atlassian Jira (Cloud) service $9.73 for security / administration software $5.00 for the minimal DigitalOcean droplet (to be removed in July) $1.00 for our Twilio programmable number Our donation goal has been met and donations have been closed. Thank you for your support! Our donation system will be open as of the time of this post with a donation target of $4,803.05 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

We're aware of the outage affecting our manifest and our hosting provider (OVH) is currently working on the problem. Unfortunately, we do not have an ETA for resolution just yet but we'll let you all know when it's back online. Thank you for your patience 🙂

Hello everyone! In the upcoming month, we will be making some changes to our hardware infrastructure in order to reduce our long-term operating costs, help us utilize our existing hardware more efficiently, and aid with future development. The up-front cost for these changes will be $1,316.94 broken up as: $971.97/month - purchase of 3x Advance-4 servers configured with: 256GB of memory 2x1920GB NVMe SSDs 1Gbps Private (vRack) bandwidth $344.97 one time setup fee These changes will allow us to remove the following hardware from our current infrastructure: 5x Advance-1 servers ($102.99 each) 2x Advance-2 servers ($108.99 each) 1x Advance-4 server ($377.99) Once the changes have been made and we have removed the older hardware from our infrastructure, the reduction to monthly operating costs will be $138.95. May 2020 Breakdown Last month we accepted $5,297.72 in donations - $123.40 over our target for the month. Here is the breakdown of what May’s funds went towards: $4,820.39 to OVH for our hosting $199.99 to GoDaddy for the 1-year renewal of the code signing certificate This is the $199.99 withdraw to bank account - this was not charged directly from our PayPal $132.00 for our UPS business address (6-month renewal) $120.69 for our Google G-Suite Business account $75.00 for our 6-month Invision Community software renewal $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software $5.52 for a droplet on DigitalOcean which was used for testing network changes June 2020 We were left with a $49.53 deficit at the end of May due to changing invoice amounts; this amount will be included in the donation target for June to ensure that we maintain our $1,250 contingency fund. Additionally, we have received the latest invoice from our primary law firm totaling $131.59. In total, the donation target for June 2020 is $6,513.87. Here is a breakdown of how the funds are allocated: $4,820.39 to OVH for our hosting + $1,316.94 to make the aforementioned changes to our infrastructure $131.59 to our primary law firm for services rendered $120.69 for our Google G-Suite Business account $49.53 to recoup the deficit from May $30.00 for our 1&1 IONOS domain & outbound email service $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for the security / administration software The donation target has been met and donations have been closed. Thank you for the support! Our donation system will be open as of the time of this post with a donation target of $6,513.87 and will automatically close once that target is met. As always, thank you for all of the support! - The Homecoming Team

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Hello everyone! Homecoming is now officially 1 year old, and in 3 days City of Heroes will be 16 years old! In celebration of the anniversaries, @GM Miss is hosting two contests - a screenshot contest which is running until May 1st, and a costume contest on May 2nd. Additionally, players who log into the game during the month of May will receive the Resurgent badge, so don’t forget to log in on any characters that you want the badge on! For more information about the anniversaries and festivities, please see our latest Homecoming Server Update. April 2020 Breakdown Last month we accepted $6,583.43 in donations - $39.94 over our target for the month. Here is the breakdown of what the April funds went towards: $4,820.39 to OVH for our hosting $1,108.30 to our lawyers for their services through February 29th $300.00 for our Delaware LLC franchise tax “DELAWARE CORP &” in our PayPal history $125.00 for our Registered Agent service as required by Delaware state law “CORPORATE FILINGS LLC” in our PayPal history $101.79 for our Google G-Suite Business account + $12.59 for Google Voice $30.00 for our 1&1 IONOS domain & outbound email service $25.00 to Paperspace for an Air instance with a static IP address $10.00 for our Atlassian Jira Cloud instance (10-user) $9.73 for security / administration software $9.10 to Transferwise This is the wiring fee to pay our lawyers $5.00 for a license for the Plateia Bold font Used for some art assets “Payment to Steve Gardner” in our PayPal history - this is the author of the font May 2020 In April we received an unexpected $199.99 charge from GoDaddy for a 1-year renewal on a code signing certificate which was the result of an issue on GoDaddy’s side. If we are able to receive a refund for this charge then this amount will be put towards June’s operating expenses. Otherwise, our only additional expense for the month of May is $10.00 for our primary domain renewal. In total, the donation target for May 2020 is $5,174.32. Here is a breakdown of how the funds are allocated: $4,820.39 to OVH for our hosting $199.99 to GoDaddy for the 1-year renewal of the code signing certificate $114.38 for our Google G-Suite Business account This includes the $12.83 Google Voice line $30.00 to 1&1 IONOS for domain services & outgoing email $25.00 for the Paperspace Air instance $10.00 for our Atlassian Jira Cloud instance (10-user) $10.00 for our primary domain renewal $9.73 for the security / administration software Our donation goal has been met and donations are now closed. Thank you for your support! Our donation system will be open as of the time of this post with a donation target of $5,174.32 and will automatically close once that target is met. As always, thank you for the incredible support! We can’t wait to see everyone’s screenshots and costumes in the anniversary contests! - The Homecoming Team