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Server Outage (October 4th, 2025)

Widower

By Widower
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Posted by Widower,

Everlasting and Victory are up on one of the other hosts. We'll keep working to bring the affected host back up, though the ball is largely in OVH's hands. Hopefully it's back up for Tuesday maintenance and we'll rearrange everything then. Shout if you notice anything awry. Otherwise, go, hunt, kill skuls.
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Widower

Widower

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Hello!

 

As you may have noticed, everything went down about half an hour ago. This is because one of our physical hosts has gone out for reasons currently unknown, and unfortunately that one had the auth server on it. In the meantime, we have migrated the auth server to a different host so that you can keep playing. The one snag is that Everlasting and Victory are on the affected host, so they will be down until it's fixed. We hope to restore service to those servers Soon™. Everything else should be up - ignore the server status if it says everything is down, it's reading from the bad host.

 

Thanks!

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"We need Widower. He's a drop of sanity in a bowl of chaos - very important." - Cipher
Are you also a drop of sanity in a bowl of chaos? Consider applying to be a Game Master!
AspieAnarchy

AspieAnarchy

Posted
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1 hour ago, Widower said:

This is because one of our physical hosts has gone out for reasons currently unknown, and unfortunately that one had the auth server on it....

 

Well that's...spooky.

Is it possible to physically check in on it, or is it halfway around the world or something?

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...If you're not willing to risk your life or what you hold dear to accomplish your goal, then maybe you should re-think what you really want. Power, control, security; all of those are just fancy ways of saying that you're afraid, and you want to not be afraid anymore. People will do a lot to avoid fear, even become the monsters they're afraid of. - Crimson

 

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The game lags because you touch yourself at night - @Zem

 

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Widower

Widower

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From Cipher:

 

We've been informed by OVH support that we're now unable to request intervention for any incidents including those resulting from hardware failures outside of OVH's standard technical support hours without paying for Business support at a cost of 10% of our monthly bill ($485/mo). Unfortunately, this means we're unable to request intervention until Monday morning.

 

That said, it appears that the host was flagged for intervention either by a technician or by the support agent we spoke to, but neither has been communicated to us at this time. We're evaluating our options while we wait out the result (or lack thereof) of the intervention.

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Community Manager, Homecoming City Council
"We need Widower. He's a drop of sanity in a bowl of chaos - very important." - Cipher
Are you also a drop of sanity in a bowl of chaos? Consider applying to be a Game Master!
Rhaevyn

Rhaevyn

Posted
Posted (edited)

You'd only need 10 people pitching in $5 and you could get the support. Let's GO! Show me where and I'll send it!

Edited by Rhaevyn
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Widower

Widower

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We've confirmed that OVH is actually working on the issue now!

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"We need Widower. He's a drop of sanity in a bowl of chaos - very important." - Cipher
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Widower

Widower

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We hit a snag with the reboot and OVH is looking at it again. Once that's done, we will hopefully bring the host back online. You can keep playing on the functioning shards, but we wouldn't recommend starting a TF or anything at the moment, since there's a decent chance everyone gets disconnected when we bring up the affected host.

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Community Manager, Homecoming City Council
"We need Widower. He's a drop of sanity in a bowl of chaos - very important." - Cipher
Are you also a drop of sanity in a bowl of chaos? Consider applying to be a Game Master!
slaveteri

slaveteri

Posted
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That's okay.  I had left my team when you originally made the announcement that reboot was Soon™ and then couldn't find a new one when I went back online, so I guess it's time to take a break.  

 

Love, 

teri

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Starhammer

Starhammer

Posted
Posted
1 hour ago, Widower said:

We hit a snag with the reboot and OVH is looking at it again. Once that's done, we will hopefully bring the host back online. You can keep playing on the functioning shards, but we wouldn't recommend starting a TF or anything at the moment, since there's a decent chance everyone gets disconnected when we bring up the affected host.

Just curious if there's risk of rollback with that. If we finish a Yin while we wait, might it be undone? Or more to the point, how much ToT advancement might we lose when we get booted for the Auth to come back up? I would hope none/minimal, but I figure it's wisest to ask.

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Widower

Widower

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From Cipher:

 

Small (non) update - unfortunately the server appears to be booted into OVH's DC tech image still and the remote access module for the server is completely unresponsive so we're unable to reboot it or change any configuration on the host. OVH automatically identified the issue and sent us a notice that they'd be intervening within a few minutes, but that was over two hours ago and we haven't heard back since. This will be the last update for tonight unless the server becomes accessible again. Thank you for your patience.

 

In other words: we're still waiting on OVH. We don't anticipate it getting fixed tonight at this point, so go nuts with the Yins. We will give ample notice if something changes and we are able to restore the other servers.

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"We need Widower. He's a drop of sanity in a bowl of chaos - very important." - Cipher
Are you also a drop of sanity in a bowl of chaos? Consider applying to be a Game Master!
Living_Hellfire

Living_Hellfire

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Please DM me if you need a cash donation. It's probably the only thing I can do to contribute and I'm happy to do so.

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-The Legendary Living Hellfire

"The newest person in the room is always the most important person in the room"

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