https://support.hp.com/us-en/product/hp-pavilion-15-cs3000-laptop-pc-series/29133460/model/29133461
Are you sure this is the model with just the APU (Intel GFX) and not one with a dedicated GPU as well? The CTO is a general term for a LARGE range of devices, so I can't get the specific model (it's likely a customized build). If you got a bill of sale, then it should have the device's specific configuration. While a brand new device Shouldn't have any issues with This game and an APU, there's likely some Intel Graphics settings to look at (again, assuming APU) for optimizing gameplay. Also, make sure you've already done the basics like white listing the game in your AV software (the whole game folder). Make sure you don't have stuff downloading in the background like OneDrive at the time (you can't tell if the OS is updating without looking either).
Beyond that, we'd want to look at your local network bandwidth usage. How many devices are sharing how much, etc. Run a speedtest.net and see what the results are for that just to make sure you're getting what you pay for. Knowing where you are in relation to the router (number/kind of walls, etc between) is helpful.
About the APU design:
If it is, then you're sharing the system RAM with the GFX chip and even that is likely only getting say upto 1.5Gb on its own (I'd know more with better spec breakdown). You have to figure that Win10 runs decent on most machines with 4Gb RAM (50-75% used by the system) , that leaves ~4Gb for apps and the APU. The game likely wants 1.5-2Gb of RAM itself, so the numbers are pretty tight, but feasible/playable and while having a reasonable margin.