Someone already answered this, but I want to add something. For me, a major quality of life item is the existence of bind files. Any power that I have in common across multiple characters (Nemesis Staff, Recall Friend, base teleport, Ouro Portal, etc, etc), I set up a keybind. Then, when I create a new character, I type in the chat window: /bindloadfile c:\data\text\coh\binds_main.txt and that loads close to 30 keybinds. And one of THOSE keybinds loads the chat file with a single keypress to configure my chat window.