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Server down?

jaywashere

By jaywashere
in Help & Support

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Posted by Cipher,

Hey all,   Unfortunately this one is a bit out of our control. At around 1 AM UTC, we started experiencing severe packet loss and fluctuating latency across the private network (vRack) that our servers use to communicate. We've since put a support ticket in with OVH and have attempted to call anyone we could get ahold of at OVH to have this issue investigated. Bad news is, though, their automated response system is currently rejecting calls to all departments (incl. incident & outage
Recommended by Cipher
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Player2

Player2

Posted
Posted
1 minute ago, Petraness said:

Also, off topic but I have to say it.  After seeing all the awesome costumes on the other thread, I really really need to up my costume design game!  Guess what I'm doing when servers are back up? 

Playing to make up for lost time and not thinking about your costumes right away??

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Teirusu

Teirusu

Posted
Posted

Thanks Homecoming teem for all your hard work!  Really appreciate it!  😄

 

Hopefully, OVH gives you some discount for the downtime, haha.

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Pet Summons pop-menu: https://forums.homecomingservers.com/topic/38759-pet-summons-pop-menu-v2/

Everlasting Base-Code pop-menu:  https://forums.homecomingservers.com/topic/39109-everlasting-base-code-pop-menu/

Replace Cities' in-game Font with NotoSans:  https://mods.cityofheroes.dev/modView.php?id=192

 

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PsiBug

PsiBug

Posted
Posted (edited)

<< Oops. Yoru beat me to it on the previous page >>

 

Quote from Discord:

Telephone — Today at 6:59 PM

@here Update: OVH continues to work on our issue. We've managed to get Torchbearer up using some backup networking technology. Now that we've proven this method, we're going to finish getting the rest of our cluster set up over the backup. ETA should be just a couple more hours.
Edited by PsiBug
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ZorkNemesis

ZorkNemesis

Posted
Posted
12 minutes ago, Viggy said:

Torchbearer came on for 10 seconds.... Then went off again. Got so excited.

 

"You raised my hopes then dashed them quite expertly sir.  Bravo."

Currently playing on Indomitable as @Zork Nemesis; was a Protector native on live.

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Warp666

Warp666

Posted
Posted

So I got a different error!

Progress!

 

"There was a problem detected in the game database system. Please post a bug report in the forums."

 

This occured prior to the wall of dead servers and booped me out to sign in.

Thanks again for all your work folks!

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Zapped

Zapped

Posted
Posted (edited)
5 minutes ago, Warp666 said:

So I got a different error!

Progress!

 

"There was a problem detected in the game database system. Please post a bug report in the forums."

 

This occured prior to the wall of dead servers and booped me out to sign in.

Thanks again for all your work folks!


Was just signing on the forums to report receiving the same message. Hopefully this is progress.

Edited by Zapped
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Qwerty MacDoogal

Qwerty MacDoogal

Posted
Posted
1 minute ago, Apparition said:

Cheesecake > everything.

Banana pudding loaded on top of a warm fudge brownie! 

Qwerty MacDoogal 50+3 Fire/Emp Controller 1600 Badges

RadE8 50+3 Rad/Rad Tank 1599 Badges

V Idiot V 50+3 Dark/Staff Tank 1599 Badges

Peenutz 50+3 Kin/Rad Defender 1503 Badges

 

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