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Server down?

jaywashere

By jaywashere
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Posted by Cipher,

Hey all,   Unfortunately this one is a bit out of our control. At around 1 AM UTC, we started experiencing severe packet loss and fluctuating latency across the private network (vRack) that our servers use to communicate. We've since put a support ticket in with OVH and have attempted to call anyone we could get ahold of at OVH to have this issue investigated. Bad news is, though, their automated response system is currently rejecting calls to all departments (incl. incident & outage
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Kitty Noir

Kitty Noir

Posted
Posted (edited)
1 hour ago, Bill Z Bubba said:

It's an imperfect world. Screws fall out all the time. But this is why we have other games! For something to do when we can't log into CoH.

Wait .................There are "other games"???

Edited by Kitty Noir

Live Server:  Liberty

HC Server:  Excelsior

Addiction:  Farming

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Heraclea

Heraclea

Posted
Posted

Is there a plan in place for switching providers?

QVÆ TAM FERA IMMANISQVE NATVRA

TB ~ Amazon Army: AMAZON-963 | TB ~ Crowned Heads: CH-10012 | EX ~ The Holy Office: HOLY-1610 | EV ~ Firemullet Groupies: FM-5401 | IN ~ Sparta: SPARTA-3759 | RE ~ S.P.Q.R. - SPQR-5010

Spread My Legions - #207 | Lawyers of Ghastly Horror - #581 | Jerk Hackers! - #16299 | Ecloga Prima - #25362 | Deth Kick Champions! - #25818 | Heaven and Hell - #26231 | The Legion of Super Skulls - #27660 | Cathedral of Mild Discomfort - #38872 | The Birch Conspiracy! - #39291

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Zhym

Zhym

Posted
Posted

This thread is every executive I ever had back when I was in IT, standing over my shoulder as I tried to diagnose an outage.  “Is it fixed yet?  Is it fixed yet?  Is it fixed yet?”  🙂

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Player2

Player2

Posted
Posted
58 minutes ago, Zhym said:

 

Hey, that could be another red-side contact to go with Radio and Television.  Except that if it's an OVH telephone, it only answers once every 12 hours.

You have to complete several missions for Telephone before it will even allow you to call it.  So strap in and get ready to run back to the Phone several times.

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Player2

Player2

Posted
Posted
1 minute ago, Zhym said:

This thread is every executive I ever had back when I was in IT, standing over my shoulder as I tried to diagnose an outage.  “Is it fixed yet?  Is it fixed yet?  Is it fixed yet?”  🙂

Some of us are just cracking wise to kill the time while we wait.  Things will get sorted when they do, and no amount of armchair quarterbacking is going to speed up the process.

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Zhym

Zhym

Posted
Posted
3 minutes ago, Player2 said:

You have to complete several missions for Telephone before it will even allow you to call it.  So strap in and get ready to run back to the Phone several times.

Yes.  The contact is an old-style pay phone, but you can only get missions at that pay phone.

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Mopery

Mopery

Posted
Posted
1 minute ago, Pouncy said:

Pouncy's Paw Patrol permanently pulverized  punks perpetrating purse pillaging perhaps is the purpose of the problem? 8Þ

Potentially possible predicament.

Those times you saw no footprints, I had Fly toggled on.

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jaywashere

jaywashere

Posted
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Posted
3 minutes ago, Zhym said:

This thread is every executive I ever had back when I was in IT, standing over my shoulder as I tried to diagnose an outage.  “Is it fixed yet?  Is it fixed yet?  Is it fixed yet?”  🙂

My intensions were just to find out what happened to the servers is all. 

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drgantz

drgantz

Posted
Posted

I know that this is frustrating but please be patient.  Remember, that they aren't paid for this, and we should be happy that they are running this game for us.  They probably have jobs and lives in addition to HC.
I give a thumbs up to our devs and thank them for everything that they do!

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SargentGoGetEm

SargentGoGetEm

Posted
Posted
3 hours ago, Player2 said:

This is a terrible way to spend my day off.

I'm with ya! 😀I'm almost positive that the HC team is gonna get this taking care of ASAP! Now I don't have an excuse not to go to the grocery store and a hundred more places my wife is gonna call and ask me to go to!

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ForceMajeure

ForceMajeure

Posted
Posted
3 minutes ago, SargentGoGetEm said:

I'm with ya! 😀I'm almost positive that the HC team is gonna get this taking care of ASAP! Now I don't have an excuse not to go to the grocery store and a hundred more places my wife is gonna call and ask me to go to!

So in other words, in the game is the only place where YOU are in control of your life and call the shots. 🥴

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FM5

FM5

Posted
Posted (edited)
1 hour ago, Zhym said:

This thread is every executive I ever had back when I was in IT, standing over my shoulder as I tried to diagnose an outage.  “Is it fixed yet?  Is it fixed yet?  Is it fixed yet?”  🙂

 

It's not the same thing you're talking about, but I'm going to post the Your Company's Computer Guy skit anyway.

 

"...Move!"

 

 

Edited by FM5
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ForeverLaxx

ForeverLaxx

Posted
Posted
1 hour ago, Neiska said:

Hmm...

 

A rather interesting time for several brand new accounts with zero previous posts and zero forum reputation to be making posts.

 

 

Everyone's gotta start somewhere. What better time to make a forum account than when the game you love to play mysteriously shuts off and you're wondering what's going on?

 

Not everything is a Nemesis Plot.

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exChampion and exInfinity player (Champion primarily).

 

Current resident of the Everlasting shard.

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stealthnight

stealthnight

Posted
Posted
5 minutes ago, ForeverLaxx said:

Everyone's gotta start somewhere. What better time to make a forum account than when the game you love to play mysteriously shuts off and you're wondering what's going on?

 

Not everything is a Nemesis Plot.

 

Or is it?

 

GIF dr evil one million dollars austin powers - animated GIF on GIFER

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